If you are not satisfied with something you ordered from us, you can return most new, unused, and unopened items within 14 days of delivery. At this time, we are unable to accommodate exchanges.
To request a return, send us a message. Once you submit your return request, someone from our team will reach out to you with further instructions within 24-48 hours (excluding holidays). Please do NOT send items back to us until your return has been approved. Any items sent back to us as part of a return that has not been approved will be discarded.
The following are exceptions to our returns policy:
- Final sale and clearance items may not be returned
- Made to order products may only be returned for store credit
- Damaged or defective items not caused by shipping
- Subscription orders may not be returned
Once approved, you can either use a provided prepaid shipping label or you can ship your items back to us using a trackable shipping method. We are not responsible for returns lost in transit not using our shipping label. If you choose to use our prepaid label, a $6 shipping fee will be deducted from your total refund. We do not refund the original cost of shipping.